Why We're Different
We're not your average garage. We got into this business 'cause we were tired of seeing European car owners getting the runaround. Every vehicle that rolls through our doors gets treated like it's our own - no shortcuts, no guessing games.
How We Got Here
Started with a wrench, a dream, and way too much coffee...
2012 - The Beginning
Look, I'd been wrenching on BMWs and Mercedes in dealerships for years, watching 'em overcharge folks for simple fixes. Got fed up and decided to open our own shop. Started small - just me, two bays, and a lot of determination. The 'Citadel' name? That's 'cause we wanted to be a fortress people could trust with their prized vehicles.
2015 - Growing Pains
Word spread faster than we expected. Suddenly we're booked solid for weeks. Had to bring on Marcus - he'd worked alongside me at the dealership and knew his stuff inside out. We expanded to five bays and invested in proper diagnostic equipment. No more borrowing scanners from other shops at 7 AM.
2018 - Recognition
Got certified as a Bosch Service Center and picked up factory-level training for most European makes. Started seeing exotics roll in - Porsche, Audi RS models, even the occasional Ferrari. That's when we knew we'd built something special. Our reputation wasn't just local anymore.
2021 - The Team Expands
Brought Sarah on board - she's a wizard with transmissions and doesn't take crap from anyone. Then Tommy joined us fresh from tech school but sharp as they come. We're running eight bays now, all climate-controlled. Finally got that alignment rack I'd been dreaming about since day one.
2025 - Today & Tomorrow
We're still that same shop that refuses to cut corners, just with better tools and more grey hair. We've worked on thousands of vehicles and every single one matters. The EV revolution? We're ready for it - already trained up on hybrid and electric systems. But we'll never forget our roots working on good old combustion engines.
Our Philosophy
We fix cars the way they're supposed to be fixed - with actual diagnostic work, quality parts, and zero BS. You won't find us throwing parts at problems or recommending services you don't need. That's not how we do things. Your vehicle's complex enough without someone making it more complicated. We explain what's wrong in plain English, show you the issues when we can, and give you options. Simple as that.
What Folks Are Saying
Real feedback from real customers
Ready to Experience the Difference?
Whether it's routine maintenance or a tricky diagnostic issue, we've got your back. No pressure, no games - just honest service from people who actually care about what they're doing.